Privacy Policy

Who we are

This is the web site about the CreaPhoto application. It is owned and maintained by Misoservices Inc.

Our website address is: https://www.creaphoto.app. The application is currently available through Apple’s App Store.

What personal data we collect and why we collect it

App

The app does not currently retain any information. The only information retrieved is through Apple analytics, such as the downloads, in-app purchases and the location of the user by country. Apple does not define nor provide any supplemental ways to handle this information, as they are bound to the App Store itself, the free App “Purchase” and the in-application purchases, whether free or not.

As a developer, we currently do not track end-users in any given way other than the ones provided by Apple. We do not know who you are, where you are. Even if we wanted, we could not find you back through a name. e-mail, phone number of device identification.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Crash reports

Crash reports are opt-in through Apple system. Please contact them directly in order to find your privacy rights once you accepted to send crash reports to the end developer. As a side note, we do encourage people to send crash reports, as it helps us making our software more stable. Data, as provided, is quite simple and small, and contains very little identifiable data. For recurring issues, you might want to help us further by going through the help desk.

Help Desk and Contact Forms

The help desk is provided through Atlassian’s Jira Help Desk. Please refer to their web site on privacy practices. Since you actually need to provide registration so we can answer to questions, it is possible for us to remove you as an user. For obvious reason, by sending anything through this service, you relinquish any rights you might have on ideas, suggestions, bugs, features or anything provided through those forms. In other words, we can remove you as an user, but we might keep the direct or indirect copies of the data you provided.

Who we share your data with

No one.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have an account on the Help Desk, you can request that we erase your account, so any personally identifying data will be removed. However, the data you have provided us might be cross-linked and used throughout multiple parts of our software development process, so it would be impossible for us to remove it all. We use a cloud-based service, so we do not have access to the servers, and other than what the web site provides, we cannot remove anything, really.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How this privacy policy will get updated

Any update will be done through release notes on the web site. This includes supplemental analytics we might implement on the application itself.